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  • Writer's picturePeter Adams

Relevant Methods to Easily Tackle The QuickBooks Not Responding Issue

Updated: Oct 10, 2023


QuickBooks Not Responding
QuickBooks Not Responding

If you are running the QuickBooks functions and the application is unresponsive or closes abruptly, then this article is for you. This scenario usually occurs due to QuickBooks Not Responding error message on the screen, which can get triggered due to common reasons, like corrupted program files. If you are getting the QuickBooks Desktop not responding issue, you can perform the steps given below to effectively terminate it.


Call us at 1-855-856-0042 if you need assistance if you are having difficulties following the instructions or fixing the error message on your own. team of QB experts.

QuickBooks Has Stopped Working: Common Reasons & Factors

If your QuickBooks Desktop is unresponsive, the following possible triggers & scenarios might be responsible for the issue –


  • Your QuickBooks Desktop application is not installed correctly, and the installation files might be improper, broken, damaged, or corrupted.

  • Your QuickBooks company files are not running correctly, and they might be stored on an external drive or a corrupted hard drive/folder in the system.

  • Essential files, like the QBWUSER.INI file, are missing from the system, or they might be corrupted, damaged, or accidentally deleted by the user.

  • Windows firewall or an internet security application is causing obstructions, which are preventing QuickBooks from running correctly, and is leading to the QB not working issue.

QuickBooks Closes After Login: Troubleshooting Methods to Dismiss

You can easily address the QuickBooks crashes on startup error by using the solutions mentioned below –

Solution 1 – Perform an Internet Connection Verification from the Options Tab

You can fix the QuickBooks starts to open then closes error message by verifying the internet connection in the following manner –

  • Firstly, set your system’s date and time as per the correct time zone and open Internet Explorer to go to the Tools menu from the top corner, and choose the Internet Options tab.

  • Next, from the Advanced menu, go to the Internet Window, and access the drop-down list to choose the Reboot option.

  • Hit Apply and OK to confirm the above settings, and once done, perform a system restart and rerun QuickBooks to check if the QB freezing issues are successfully removed.

Recommended To Read: How To Fix QuickBooks Error 350


Solution 2 – Move the Data File to a New Location and Launch the QBW File by Using the CTRL Key

Issues while running QuickBooks can be fixed by moving the file to a new location and accessing it from there.

  • Press the Windows + E keys to access the Windows Explorer tab and locate the data file with the QBW extension by right-clicking on it and selecting the Copy option.

  • Now, create a new folder on your Desktop and paste the above-copied file into the new location to access it from there by holding the Ctrl key and selecting the Open or Restore an Existing Company option.

Conclusion


The QuickBooks Not Responding error message can be easily addressed by using the solutions mentioned above. If the error message persists, you can reach out to us at 1-855-856-0042 to get direct help from our team of QB technicians.


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