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Writer's picturePeter Adams

A Troubleshooting Guide for QuickBooks Error code 6123,0


QuickBooks Error Code 6123,0
QuickBooks Error Code 6123,0

The error code 6123,0 is a common issue that can occur when attempting to restore a backup company file or when opening a company file in multi-user mode. This can also happen when you directly open the file from the network and display a message saying, "Connection to QuickBooks company file has been lost." Facing QuickBooks Error Code 6123,0 can be a frustrating experience for users, but there are steps you can take to resolve it. Let's explore some solutions to fix the error mentioned below in this guide


Fixing QuickBooks error 6123,0 can be challenging. To simplify the process, reach out to our specialized team of experts by calling the 1-855-856-0042. Our team is committed to assisting you in resolving this error promptly, allowing you to resume your business operations without delay.

What Causes QuickBooks Desktop Error 6123,0?


QuickBooks Error 6123,0 typically occurs due to one of the following reasons. Let's explore some common causes of this error in QuickBooks:


  • Corrupted or damaged elements within QuickBooks.

  • A QuickBooks program that is corrupted or damaged.

  • If QuickFix my Program didn't work properly.



Steps to Troubleshoot QB Error Code 6123,0


Let's begin with some straightforward steps to resolve QuickBooks Error 6123,0 while restoring your company file. You will be guided through the procedure by these steps:


Solution 1: Start with Installing and downloading the QuickBooks Tools Hub

  • Exit QuickBooks.

  • Get the latest version (1.6.0.3) of the QuickBooks Tool Hub from Intuit’s official site and save it to the location from where you can easily access it.

  • Open the downloaded file (QuickBooksToolHub.exe).

  • Install the Tool Hub by following the on-screen instructions and accepting the terms and conditions.

  • After the installation is finished, you may access the Tool Hub by double-clicking the icon on your Windows desktop.


Solution 2: Execute the QuickFix My Program tool


  • Open the QuickBooks Tools Hub and navigate to Program Problems.

  • Select QuickFix my Program and allow it to run, which may take up to a minute. If you have multiple QuickBooks versions, the process may take longer.

  • After QuickFix my Program finishes, open QuickBooks to check if the issue is resolved.


Solution 3:Make use of the QuickBooks File Doctor tool


If QuickFix My Program doesn't resolve the issue, you can use File Doctor to repair your company file. File Doctor automatically scans and resolves common QuickBooks Desktop data problems.


  • Open the QuickBooTools Hub and select Company File Issues.

  • Click on Run QuickBooks File Doctor.

  • Open your company file from the drop-down option in QuickBooks File Doctor. Use the Browse option to find it on your computer if it's not visible; it should finish in .qbw.

  • Select Check your file, then Continue.

  • Enter your QuickBooks admin password and click Continue to start the repair process, which may take some time.

  • Once the repair is complete, select your company from the list and click Open QuickBooks.


QuickBooks Error Code 6123,0 can be resolved by following the steps outlined in this guide. Tools like QuickFix My Program and QuickBooks File Doctor from the QuickBooks Tools Hub can help you troubleshoot and repair common QuickBooks issues effectively. If you encounter any difficulties, it's recommended that you contact QuickBooks support for further assistance call at 1-855-856-0042.


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