top of page
  • Writer's picturePeter Adams

A Quick Resolution for the QuickBooks Error the File Exists Issue


QuickBooks Error The file exists
QuickBooks Error The file exists

QuickBooks Error The file exists typically occurs when the software is unable to access or locate a particular file due to various reasons such as corruption, incomplete installation, or conflicting processes. This error message indicates that QuickBooks is encountering a file that it expects to be present but cannot find or access. It may result from issues with the company file, network setup problems, or insufficient user permissions. Resolving this error often involves troubleshooting steps such as ensuring the file path is correct, verifying file permissions, running QuickBooks File Doctor to diagnose and fix file-related issues, or reinstalling QuickBooks to repair any corrupted files or settings.

If the solution that is given in this blog doesn’t work, you can speak with our team of experts and get this done quickly. All you need to do for this is call us at 1-855-856-0042.

Why QuickBooks Displays the File Exists Error?


Resolving these issues often requires troubleshooting steps such as verifying file integrity, reinstalling QuickBooks, checking network settings, or adjusting user permissions.


  • The company file may be corrupted, preventing QuickBooks from accessing it properly.

  • If QuickBooks is not installed correctly, it may encounter errors when trying to access files.

  • Other programs or processes running on the system may interfere with QuickBooks' ability to access files.

  • Problems with network configurations or connectivity can lead to difficulties accessing files.

  • Users may lack the necessary permissions to access or modify the file, causing errors.



Solution: Configuring the firewall port according to the QB version you are using


Configuring firewall ports is crucial for ensuring QuickBooks functions smoothly, as it enables communication between the software and your network. The steps to configure firewall ports may vary depending on your QuickBooks version.


  • QuickBooks uses specific ports for communication. Typically, these include ports 8019, 56728, 55378-55382. Verify the ports required for your version of QuickBooks by referring to the official documentation.

  • Access your computer's firewall settings. This varies depending on your operating system. For Windows, you can usually find firewall settings in the Control Panel or Settings menu. For Mac, it's in System Preferences.

  • Once in the firewall settings, create inbound and outbound rules to allow QuickBooks through the firewall.

  • These rules control traffic coming into your computer. Create a new inbound rule to allow traffic on the QuickBooks ports mentioned earlier.

  • These rules control traffic going out from your computer. Similarly, create outbound rules to allow QuickBooks traffic on the specified ports.

  • In the rule creation process, you'll specify the port numbers that QuickBooks uses for communication. Set these to match the ports identified in the first step.

  • Select whether the rule applies to TCP (Transmission Control Protocol) or UDP (User Datagram Protocol). QuickBooks typically uses TCP, but again, refer to the official documentation to confirm.

  • Ensure that the rules you create allow access rather than blocking it. Set the action to "Allow" or "Permit." Once you've configured the rules, apply the changes and exit the firewall settings.

  • Restart QuickBooks and check if the issue persists. If the firewall settings were correctly configured, QuickBooks should now be able to communicate through the specified ports.


QuickBooks Error The file exists signals difficulty accessing a file due to various issues. Troubleshooting involves verifying file paths and permissions and utilizing QuickBooks File Doctor or reinstalling the software. Addressing these steps can resolve the error and restore functionality to QuickBooks. You can always get in touch with our experts using the 1-855-856-0042 and get rid of the problem quickly.


bottom of page