top of page
  • Writer's picturePeter Adams

Easy & Reliable Solutions To Dismiss QuickBooks Error 15102


QuickBooks Error 15102
QuickBooks Error 15102

QuickBooks, like any other accounting software, can be prone to common errors and issues that can hamper normal working. One such common error is QuickBooks Error 15102, which can prevent users from running the update process and can get triggered due to common causes, like an invalid download path or an outdated application. If you are encountering QuickBooks error code 15102, you can follow this article till the end to learn some effective solutions to address the issue.

Are you unable to run the update process in QB and the given solutions seem too time-consuming? If yes, then you can reach out to our team directly at +1-855-856-0042 to get immediate help with the issue.

QuickBooks Error Message 15102: Main Reasons & Primary Triggers

You might be getting QuickBooks Desktop error 15102 due to the common causes & possible scenarios given below –

  1. The current download location path might be incorrect or invalid, and the location might be unavailable for payroll updates.

  2. You are trying to run the update process in an improperly installed QuickBooks Desktop, wherein the installation files are damaged or corrupted.

  3. You are trying to run the payroll update process in QB in a multi-user hosting mode, which can lead to access and hosting issues.

  4. Your current user account might be damaged or improper, and you are not using an admin account with proper privileges to run the update process in QB.


Solutions to Successfully Terminate the QuickBooks Update Error 15102

QuickBooks payroll update error 15102 can be easily removed by using the detailed solutions given below –


Step 1 – Perform a Download Location Verification from the Product Info Tab of the Help Menu

You can resolve QB error code 15102 by verifying the download location path from the help section.

  1. From the QuickBooks Help menu, go to the Product Information window and note down the location to save the downloaded file, followed by hitting the Update QuickBooks option.

  2. Verify the location path from the Options menu, and if the location is not correct, change the location by hitting Yes for the Shared Download option, followed by hitting the Save button.

Step 2 – Switch to An Admin User from the Start Menu for Full Privileges

You can resolve the update issues by running the QB update process as a Windows admin user in the following manner –

  1. From the Windows Start menu, select the Switch User option and choose the account with admin rights to log in with admin privileges.

  2. Right-click the QB icon and hit the Run as Admin button to perform the payroll update process in QB and check if the 15000 series error is eliminated.

Conclusion

QuickBooks Error 15102 can be easily dismissed by using the troubleshooting solutions given above. In case the error message persists and the update issues won’t go away, you can call our team of QB professionals at +1-855-856-0042 to get technical assistance with the error.


bottom of page