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  • Writer's picturePeter Adams

Follow These Steps If QuickBooks Connection Has Been Lost


QuickBooks Connection has been lost
QuickBooks Connection has been lost

It's not uncommon to experience problems with internet connectivity or a network loss warning when operating online programs like QuickBooks Desktop. For example, the QuickBooks connection has been lost error message can appear while working on the company file.


This problem hinders work on the company file and requires prompt resolution. Similar to the Abort error, it indicates difficulties in modifying or progressing through the company file during a process. The issue may also involve a damaged QBWUSER.ini file. This blog explores the various causes of the QuickBooks abort lost connection problem and provides methods for resolving it.


If you are facing this issue, we advise contacting QuickBooks Support to directly communicate with a QuickBooks representative by dialing our Toll-Free Number 1-855-856-0042 while following the suggested steps mentioned in this blog.

Factors Responsible for Initiating QuickBooks Lost Connection Error


Several factors responsible for initiating ‘QuickBooks lost connection error’ are outlined below in this section.


  • The occurrence of the connection has been lost error can be attributed to a corrupt company file or directory file. This issue arises when these essential files become compromised, disrupting the connection and necessitating corrective measures to restore functionality.

  • The error can stem from interference caused by the firewall or antivirus program on the computer. When these security programs disrupt the application, it leads to the reported error.



Solving QuickBooks Connection Service Error


When facing a QuickBooks connection service error while using QuickBooks Desktop, your work on the file is halted, causing a loss of entered data. Unsaved data doesn't auto-save, necessitating manual re-entry. Follow these steps sequentially to resolve the error.


Method 1: Employing QuickBooks Tools Hub


If the QuickBooks error persists even after restarting the computer, file damage may be the cause. Rectify this using QuickBooks Tools Hub by following these steps:


  • Shut down the QuickBooks application.

  • Obtain the most recent version of the ‘QuickBooks Tools Hub’ from Intuit's official website.

  • Install the application on your computer, acknowledging the Terms and Conditions when prompted.

  • Launch the installed program and navigate to 'Program Problems.

  • Select 'Quick Fix my Program.’

  • Now scan the complete file and reboot the system.


Method 2: Adjust Firewall Configurations to Eliminate QB Connection Loss Error


Incorrect firewall settings can lead to the QuickBooks connection loss issue. This solution addresses configuring the firewall according to QuickBooks. The steps are outlined below.


  • Begin by heading to the Start menu of your Windows.

  • Search for the ‘Firewall’ option and access the Firewall settings.

  • Within Firewall settings, choose the advanced settings option.

  • In the ‘Advanced Settings’ tab, right-click on the inbound rules and click on New Rule.

  • Further, create the ‘Outbound Rules' similar to ‘Inbound Rules.

  • Choose the ‘TCP’ option and specify the local port in the Port section.


In this blog, we outlined the reasons behind the QuickBooks Connection has been lost issue and provided methods for resolution. If you encounter persistent issues and require expert assistance, reach out to us at our Toll-Free Number 1-855-856-0042.


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