You need a valid payroll membership to run the payroll features with ease. When there are issues with the same, you might be getting the QuickBooks Error PS038 on your screen. This error code can arise due to many possible reasons, like an outdated QuickBooks application or stuck paychecks. If you are getting the QuickBooks error code PS038, you can use the reasons and solutions given below to address it effectively.
If you are having trouble understanding the steps or resolving the error message on your own, you can reach out to us at 1-855-856-0042 to get professional assistance from our QB expert team.
What are the Common and Possible Triggers for the QuickBooks Desktop Error PS038?
QuickBooks error message PS038 can arise due to the main reasons and causes mentioned below –
The company file you are trying to access is damaged or corrupted, and the file might have been missing from the system or the file folder.
You are trying to retrieve the latest payroll updates in QuickBooks without validating your payroll subscription.
Your QuickBooks Desktop application is not updated to the latest release, and the outdated application is causing compatibility issues while running payroll.
You are trying to check the payroll online, and the payroll is getting stuck on the server, which is preventing QuickBooks from functioning correctly.
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Troubleshooting Steps to Address the QuickBooks Payroll Error PS038
QuickBooks payroll update error PS038 can be easily rectified by using the solutions provided below –
Solution 1 – Identify the Stuck Paychecks from the Advanced Filter Section
You can address the QB error code PS038 by checking the paychecks stuck online in the following manner –
Open your QuickBooks Desktop and go to the Edit tab to select the Find button, and navigate to the Advanced section.
Select the Choose Filter segment and click the Detail Level button to select the Summary option and choose the required filters.
Click Online Status, and in the drop-down menu, select the Online to Send option to select the Find button again and to locate and review the unsent paychecks.
Lastly, once the paychecks are found, rerun QuickBooks to select the Verify Data option and run a verification process.
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Solution 2 – Activate the Verify/Rebuild Data Utility to Detect & Mend the Data Corruption
Issues with the data file in QuickBooks can be resolved by activating the verify/rebuild data utility.
Open QuickBooks and head over to the File tab to select the utility drop-down, followed by choosing the Verify Data option.
Once the tool is selected, let the verification process ends, and if issues are found, select the Rebuild Now option from the same File tab.
Lastly, once the issues are detected and fixed, rerun QuickBooks to check the status of the PS038 error code and ensure that it is successfully removed.
Conclusion
QuickBooks Error PS038 can be easily addressed by using the solutions provided in this blog. If the error code persists, you can call us at 1-855-856-0042 to get direct assistance from our team of QB professionals.
Also read this blog: QuickBooks Error 1625: Most Efficient Troubleshooting Methods
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